Welcome to ThreadNest Store! These Terms and Conditions outline the rules and regulations for using our website (nuvaclothing.com) and purchasing our premium urban apparel.

By accessing this website and placing an order, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Our Urban Style Promise

ThreadNest Store specializes in contemporary urban apparel including:

  • Signature headwear (snapbacks, dad caps, bucket hats)
  • Streetwear essentials (fitted tees, crop tops, distressed styles)
  • Family-friendly apparel (kids’ tees, baby bibs)

We cater to style-conscious urban dwellers who value quality, comfort, and distinctive design in their everyday wear.

2. User Responsibilities

Account Integrity

When creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

Order Accuracy

You are responsible for:

  • Reviewing all order details before submission
  • Providing correct shipping information
  • Ensuring your payment method is valid

Prohibited Conduct

You may not:

  • Use our products for any unlawful purpose
  • Reproduce or counterfeit our designs
  • Misrepresent yourself or use fraudulent payment methods

3. Products & Services

Product Descriptions

We strive for accuracy in:

  • Product images and color representations
  • Size charts and fit descriptions
  • Material composition details

Note: Minor variations may occur due to monitor settings or handmade elements in embroidered items.

Availability

All products are subject to stock availability. If an item becomes unavailable after your order is placed, we will notify you promptly.

Age Restrictions

Purchases of adult-sized apparel must be made by individuals 18 years or older.

4. Ordering & Payment

Order Process

  1. Add items to your cart
  2. Proceed to checkout
  3. Select shipping method
  4. Complete payment
  5. Receive order confirmation via email

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing Policy

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to market conditions or material costs.

Order Processing

Typical processing time: 1-2 business days after payment confirmation.

5. Shipping & Delivery

Shipping Options

Method Carrier Cost Delivery Time Best For
Standard DHL/FedEx $12.95 10-15 business days Faster delivery
Free Shipping EMS Free on orders $50+ 15-25 business days Budget-conscious shoppers

Delivery Areas

We ship worldwide except to:

  • Certain Asian regions
  • Remote locations with limited carrier access

Customers are responsible for any customs duties or import taxes.

6. Returns & Exchanges

Our Urban Style Guarantee

We accept returns within 15 days of delivery date for most items, provided:

  • Items are unworn, unwashed with original tags
  • Original packaging is intact
  • Proof of purchase is provided

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Baby bibs
  • Knit caps

Exceptions are made for defective items.

Return Process

  1. Contact us at [email protected] within 15 days
  2. Include your order number and item details
  3. Wait for return approval (2 business days)
  4. Ship items to our Raleigh facility

Refund Details

  • Processing time: 3-5 business days after we receive your return
  • Refund issued to original payment method within 5-10 business days
  • Original shipping costs are non-refundable
  • Return shipping is customer’s responsibility unless item is defective

7. Intellectual Property

All content on nuvaclothing.com, including:

  • Logo and branding elements
  • Product designs and patterns
  • Website copy and images

are the exclusive property of ThreadNest Store and protected by international copyright laws.

Unauthorized reproduction or commercial use of our designs is strictly prohibited.

8. Liability Limitations

Product Use

ThreadNest Store is not liable for:

  • Any allergic reactions to materials
  • Improper care resulting in damage
  • Unauthorized modifications to products

Website Operation

We are not responsible for:

  • Temporary website unavailability
  • Technical issues beyond our control
  • Third-party service interruptions (payment processors, carriers)

Maximum Liability

Our total liability for any claim related to your order shall not exceed the purchase price of the affected items.

9. Policy Updates

We may revise these terms periodically. Continued use of our website after changes constitutes acceptance of the new terms.

Last updated: [Insert Date]

10. Contact Our Style Squad

For questions about these terms or your order:

Email: [email protected]

Mailing Address:
ThreadNest Store
64 Dola Mine Road
Raleigh, NC 27607
United States